We value customer satisfaction. If you’re not happy with your purchase, our refund policy is here to assist:
1. Eligibility for Refunds:
- Items must be returned within 15 days of receipt.
- Items must be unused, unwashed, and in original packaging.
2. Refund Process:
Once the returned item is inspected, a refund will be processed to your original payment method within 7-10 business days.
3. Non-Refundable Items:
Customized or sale items are not eligible for refunds.
For refund inquiries, contact us at support@urbanrogues.com.
